Skip to main content

FAQs

General Questions

Similar to other Districts in the region, we are closely monitoring the coronavirus (COVID-19) situation.  Our school buildings will be closed through the end of the 2019-20 school year. Learning has moved online. SRVUSD remains in close communication with federal, state and local authorities who are providing guidance on teaching and learning issues.

Yes. We have rolled out the second phase of our Remote Learning Continuity Plan. It involves a focus on new learning of essential standards that students need to know for the subsequent course/grade level.

This will be an issue for the majority of districts around the state and country.  Our teachers are working extremely hard to find the right balance and resources to support students.  We expect their online teaching practices to continue to evolve over time as they learn what works best for them and their students and engage in the continued professional development offered by the District.

Yes!  We hope you will reach out whenever you need assistance during this shutdown.  All teachers, counselors, service providers and administrators will be available via email for the duration of this school closure.  Please allow ample time for a response, as we anticipate higher email volume than usual for staff. 

For help with the curriculum and material being taught, please reach out to your teacher via email or the classroom platform (school loop, google classroom, power school).

Please assume best intentions on the part of the teachers.  They are working very hard to support all students.  However, if concerns persist, please contact the teacher first.  If you do not get a response or improvement, contact the principal.

Yes.  Please email your school counselor for any counseling help and assistance that you may need.

Students will need an internet connection, a device which is capable of logging onto the internet and a student’s google account.

The next phase of the Remote Learning Continuity Plan will focus on new learning.  Curriculum will be designed and implemented by individual teachers and their departments.

The new learning will allow students to make progress in their grade level and coursework.  We are asking teachers to focus on essential standards that students need to know to successfully have the fundamental knowledge they need to pass the class and/or move on to the next grade level.

SRVUSD has been in close contact with other top performing districts from across the state since the beginning of the school closures.  Our Remote Learning Continuity Plan is consistent with the plans of these districts.  There is a lot of misinformation regarding what other Districts are implementing.

We have asked principals to work with their site leadership teams to develop schedules so that the virtual office hours and/or optional virtual learning do not overlap.

In some situations teachers have chosen to use “live teaching” where the teacher and all students are present and learning at the same time.  Teachers are using their professional judgment to decide which tools, including live teaching, are most effective to use during remote learning.  

While live teaching is productive at times, there are a lot of other considerations.   First, it is not always feasible.  Both teachers and students have widely varying circumstances at home.  Scheduling live classes at specific times of the day is not always possible.  Second, increasing the amount of time students are engaged in “live teaching” means that some students are in front of a screen for the bulk of their day, which experts say is not physically or emotionally healthy. Third, it’s simply not feasible to expect students to pay attention virtually for extended periods of time.  This is even difficult for them to do when the teacher is present.  Finally, and perhaps most importantly, it’s not best practice.  During remote learning, students need opportunities to actively engage in the content under the direction of the teacher.

Teachers are sending weekly (or daily) assignments by 9 a.m. each Monday.  Teachers will be letting students and parents know when their office hours are and if there is “live teaching” occurring that week.  If your child needs a more structured schedule, please visit the srvusd.net website for more information on how students can organize their day/week.

We cannot enforce student participation in the Remote Learning Continuity Plan. We strongly recommend that your student participate in order to continue learning.  Secondary students will only receive credit course credit if they participate. Please contact your child’s teacher, administrator or counselor if you are struggling to participate in any way.

Providing a flexible schedule is in keeping with the practices of almost all the Bay Area and high performing school districts and takes into account that student and family lives are all very different right now. A flexible schedule provides equal opportunity for all students to access the curriculum at times that work for each unique family situation. Teaching online will look very different than face-to-face instruction in order to be effective.  Online instruction should not consist of the “sit and get” or lecture-style model that some teachers use. Instead, putting the onus on the student to engage in the material in deep and creative ways is strongly encouraged in the online format.

If you are not receiving emails from the District, and you have checked your spam folder, you can send an email to communications@srvusd.net with your name and the name of your student(s). We can check the status of your email and remove any blocks that may be on your account. Please note that we cannot add emails to the list. To add your email, you can sign in to the Parent Portal and update the email address listed in your profile. All messages sent districtwide can also be found in the News section on the District homepage.

All students will be scheduled to advance to the next grade level.  If you have a question about your individual student’s advancement to the next grade, please email your child’s teacher, administrator or counselor.

Meals are still available for all students on the following schedule.  There are no eligibility requirements, and food will be given to anyone who comes to the pickup location.  Multiple meals will be given to families at one time in order to reduce return trips and exposure. Pickup information can be found on the flyer on our website.

technology Questions

Currently cell phone providers are giving users either extra data or unlimited data. Users can use their cell phone as a hotspot to get connectivity.  AT&T and Verizon are giving users an extra 15GB of data and Spring and T-Mobile are giving unlimited data. Additionally, for a home, internet is being provided for $10/ month by Comcast and AT&T for those who qualify.

Please reach out to the teacher or administrator for access via email. They will be able to help you troubleshoot the situation.

Summer school and Extended School Year (ESY) registrations have been paused until further notice.

testing and Assessment Questions

Elementary (Grades TK-5)

  • Grading for the semester two report card will continue unchanged.  Teachers will proceed with regular grading through Phase Two of the Remote Learning Continuity Plan.  

 Middle and High School (6-12) 

  • We have been carefully studying guidance from universities regarding high school grading, and it is clear that students will not be penalized for missing traditional standardized tests or for receiving Pass/No Mark grades for Spring Semester 2020.  Some of the clearest explanations of these assurances have come from the University of California and California State University systems, as well as from Harvard and Stanford Universities.  

SRVUSD middle and high school students will shift to a Pass/No Mark grade reporting system for 4th quarter and second semester grades.  This decision was made after consultation with university admissions officials, guidance from the California Department of Education, and with careful input from teachers, principals, and District instructional and administrative staff.  We also know that we are aligned with other high performing school districts throughout the region, including the Palo Alto Unified School District and Acalanes Union High School District in implementing this system. Moving to Pass/No Mark reporting will benefit our middle and high school students without negative consequences for students with collegiate aspirations because the Pass and No Mark scores do not affect students’ grade point averages (GPAs).   Third quarter progress report grades are not part of a student record, however, they will be published later this month.

Despite our efforts to provide a high quality, equitable educational experience for each of our students across our district, the experience of remote learning is not the same as in-class instruction and in this extraordinary situation, inequities amongst students are magnified.  Assigning letter grades when we can neither ensure fairness nor accuracy of those grades is not prudent. Some families may struggle with the structure of remote learning and some students may struggle with the material and delivery. In recognition of these inequities, as well as the added anxiety and stress surrounding remote learning, the SRVUSD has followed the example of both higher education institutions and the vast majority of California school districts in implementing our Pass/ No Mark grading system.  With guidance from the state of California, we have vowed to hold our students harmless throughout this crisis. 

Our decision was not made lightly, but was made after extensive collaboration amongst administrators, the San Ramon Valley Education Association (SRVEA), college admissions officials, county and state agencies and other high-performing school districts in the region.  Additionally, our decision was only made after we received assurances from the University of California system and the vast majority of other universities that a Pass/ No Mark grade reporting system would not harm our students’ college admissions chances.  The SRVUSD Board of Education approved the decision at the April 14th Board Meeting with the expectation that students will work toward mastery of essential standards and demonstrate sufficient understanding of core content to earn credit for courses and that teachers will prepare students for a successful transition to the next level.

As the SRVUSD has promised that students would be held harmless throughout the COVID-19 crisis, it was quickly apparent that allowing a choice between letter grades or Pass/No Mark would simply highlight and exacerbate inequities for our students.  It is important that all students have an opportunity to be evaluated based on what they have learned and not on their privilege.

In making this decision, we considered the difficulty of calculating grades in an environment where teachers have vastly different capacities to provide and monitor online learning. The reality is that both teachers’ families and students’ families are, in many cases, dealing with circumstances that are beyond their control. We have an environment where any student could be harmed by letter grades. Students without access to support would simply not benefit from a grade option. High performing students whose circumstances may change, or who may not learn as well from remote learning, also run the risk of being harmed by a grade option.  

Additionally, to assign a grade in a course this semester that in no way resembles what a grade in that same course would have been in prior years lacks integrity.  The high performing nature of our schools is widely recognized, in large part, because of the quality of our instruction. The rigor and excellence of our instruction is reflected in our assessments.  The reputation of a District with regard to its programs and assessments is an important consideration, as admissions officers consider the integrity and rigor of District programs when evaluating applicants. We are confident that by maintaining the integrity of our programs by using the Pass/No Mark system, the reputation of the SRVUSD will continue to serve our students well in college admissions. 

Neither a Pass or No Mark will impact a student’s GPA.  Thus, the student’s GPA will be the same as it was after the first semester of the 2019-2020 school year.

No.  A ‘No Mark’ means that a student does not receive the credits for the class.  A student may need to remediate the course.

Throughout this unique fourth quarter, teachers will continue to gather and share evidence of student learning to inform placement for next year.  Students are expected to work towards the mastery of essential standards and to demonstrate understanding of the core content of a course’s standards.  We have designed the Remote Learning Continuity Plan to focus on those standards necessary for students to successfully move on to the next level of study.  Should you have concerns about your child’s advancement into next year, please contact your child’s teacher, counselor or site administrator.

Students will be held harmless and will be given the benefit of the doubt during this difficult time.  While it is our desire for students to participate in the Remote Learning Plan and to maintain and advance their learning, we understand that students are each in difficult situations and will not be penalized for their academics during this school dismissal.   

Middle and high school students will need to participate in the Remote Learning Continuity Plan in order to receive  credit for the class.

In making the decision to utilize Pass/ No Mark grading, the SRVUSD did a great amount of research on colleges and college admission eligibility. While the information has been moving quickly, we have been assured by the institutions of higher education in California and across the nation that moving to Pass/No Mark this semester will not impact college eligibility. 

 In this distance learning environment, the Pass/No Mark approach allows us to focus solely on providing students with the skills necessary to move to the next level without putting additional pressure on our students and families, while making sure that we are not negatively affecting student eligibility for college admissions.  

 The State Board of Education (SBE), California Department of Education (CDE), California State University (CSU), University of California (UC), California Community Colleges, and independent nonprofit colleges and universities have all stated that they will accept Pass/No Mark grades in lieu of letter grades for A-G high school courses completed in winter/spring/summer 2020.  Additionally, we have seen information from selective universities such as Stanford, Harvard, Yale, Columbia, USC, Northwestern, MIT, and Tulane that in this unprecedented time, students won’t be harmed.

Teachers will continue to use School Loop to post information on students’ progress. Please reach out to the individual teacher if you have questions.

Yes. Students will need to receive a Passing (P) grade in their courses in order to receive the credits needed for graduation.

We will publish progress report grades for the third quarter, which ended on March 13th, on Infinite Campus.  However, for secondary students, 3rd quarter progress report grades are not reported on transcripts. Their semester grades will reflect a Pass or No Mark.

You will need to contact your individual teacher or counselor to discuss making up learning which occurred during the third quarter.

K-12 CAASPP ( California Assessment of Student Progress and Performance) and ELPAC summative (English Language Proficiency Assessments for California)  have been suspended by the Governor’s Office and the California Department of Education.

According to the College Board, traditional face-to-face AP exam administrations will not take place. Instead, students will take a 45-minute online free-response exam at home.  Each subject’s exam will be taken on the same day at the same time, worldwide. In late April, the College Board will provide AP students and SRVUSD educators with information on how to access the testing system on test day, and video demonstrations so that students can familiarize themselves with the system.  AP Exam Overview 

Be sure to check for the time of your exam.

  • Taking the Exams: Get more information about exam features, the timing and expected tasks, and what to expect on exam day and beyond.

  • AP Exam Schedule: See the details on exam dates and times, what's covered and what's not, the types of questions that may be asked, how those questions will be weighted, and more. 

  • Online AP Courses: Continue working toward college credit and placement with free, live AP review lessons, delivered by AP teachers from across the country

  • AP Course Schedule: Get more details, including the schedule, for online AP classes and review sessions. These mobile-friendly classes, designed to be used alongside work from your school, are recorded and available on demand.

Yes.  The College Board announced a portfolio submission deadline extension to  May 26, 2020, 11:59 p.m. ET.  The portfolio applies to: AP 2D Art and Design, 3D Art and Design, Computer Science Principles, Drawing, Research, and Seminar Courses. More information on portfolio status

If you would rather cancel your AP exam for any reason, SRVUSD will be adhering to the following cancellation guidelines: 

  • Students who do not take their AP exam(s) during either the May or June administration will receive a refund for their exam(s) 

    • refunds will be processed through APTS at the end of June. 

  • Refunds will be issued according to the following guidelines: 

    • For exams registered prior to the November 15, 2019 College Board deadline, students will receive a full refund, minus a handling fee of $1.35 per exam.

    • For exams registered after November 15, 2019, but prior to the College Board’s final deadline on March 13, 2020, students will receive a full refund, minus a handling fee of $1.35 and the College Board’s late activation fee of $40. 

In summary, if you would like to cancel your AP test registration and receive a refund simply do not take the test and APTS will automatically issue a refund in the mid to late June timeframe.

According the the UC press release:

The University of California Board of Regents today (May 21) unanimously approved the suspension of the standardized test requirement (ACT/SAT) for all California freshman applicants until fall 2024. The suspension will allow the University to create a new test that better aligns with the content the University expects students to have mastered for college readiness. However, if a new test does not meet specified criteria in time for fall 2025 admission, UC will eliminate the standardized testing requirement for California students.

Yes. SRVUSD will continue to administer the PSAT to all students in October 2020.

Please see the SRVUSD math page for more information.

Please see the SRVUSD math page for more information.

At this time, courses offered by SRVUSD are paused; however, you can still register to take a course outside of SRVUSD.  Please note SRVUSD allows one course per subject area per school year of advancement. More information on taking courses outside of SRVUSD is available on our website.

Special Education and 504 Questions

Parents of students with Individualized Education Programs (IEPs) will be provided information about the IEP process during remote learning during the week of April 13th.

During this prolonged school closure our district and school sites are very mindful of the 504 accommodations and supports that are needed to help students access curriculum and advance their learning.  While we are not physically present in the school building, we are entering into our second phase in which we will begin to introduce new curriculum. This new challenge gives us the opportunity to remind you (and teachers) that your 504 is still in effect, even when we are doing “virtual learning”.

If you have questions or concerns as they relate to your student’s 504 plan and their access to the new curriculum, please reach out to your site administrator, counselor, and/or teacher to help answer those questions.

We appreciate your support and understanding as we continue to strive to make this transition as smooth as possible for your student.

Events & Extracurricular Activities

Per the California Interscholastic Federation (CIF), all athletic events are cancelled for Spring 2020.  This includes events, practices and team activities.

Currently, all field trips, extracurricular activities, and performances have been cancelled. Questions about refunds for donations made should be directed to your site administrator.  Decisions about graduation and promotion activities have not been made at this time.

We are looking forward to commemorating all of our students who are transitioning out of their school this year.  We know these events are extremely important to our students and families and we aim to join you in celebrating our students.

All of our high schools will hold virtual graduations at their originally scheduled dates and times.  Site principals will be sending more information on participation in this event.  In addition, all high schools in the SRVUSD are committed to in-person events for our graduating seniors at a future time. All events will be abide by legal directives from County Public Health, any shelter-in-place mandates, the coordination of all parties involved, and the ability of the Class of 2020 to attend. 

Middle schools will hold virtual promotion ceremonies on their originally scheduled dates and times.   Look for more information from site principals on participation in those events.  Additionally, elementary principals will be sending information on events which will take place on the last day of school to celebrate our outgoing 5th graders. 

Enrollment Questions

With the closure of our schools, enrollment of new students is now an online-only process. Please see the Enrollment page of the district website for information regarding this new process and access to the new online enrollment application. Please read the information posted on the Enrollment page and the Transfers Within SRVUSD page of the district website to stay informed.